GULZAR PURPLE HANDCRAFTED SILK VELVET KAFTAN

Personalize your outfit—neckline, length, and even colour can be customised to make it truly yours.

Shipping: 

• We offer free shipping on all domestic orders.
• We provide Free International Shipping on orders above INR 40,000.
• For International orders below INR 40,000, a flat rate of INR 3000 is levied at the time of checkout.
• Need faster delivery? Contact us at +919810205646 — we’ll do everything we can to help.

Delivery: 

• We send our orders via reputed third party logistic partners.
• We attempt to dispatch the Ready to Ship styles within 48 Hours.
• Dohr India Classic styles are dispatched within 10 working days.
• For domestic orders, please consider an additional 4-5 working days for delivery depending on area pin code.
• For International orders, please consider an additional 7-10 working days for delivery depending on area pin code.

When you shop on https://dohrindia.com, we assure that you will have the best price! If you find your outfit for lesser, send us a screenshot and we’ll match it!

Loved it or we'll make it right - 100% store credit, always

At Dohr India, we offer exchange or 100% store credit if you are not satisfied with your purchase, except customized orders. We will provide you a Credit Note via email which can be redeemed by you against another order. The validity for this Credit Note will be 6 months from the date of issue. If you purchase a stitched saree the product is then not eligible for exchange or store credit.

If you would like to return or exchange any product, kindly get in touch with our team within 3 days of delivery with the following details:

• Order number
• Delivery address
• Specify the reason for return, incase of any damage please send us a picture as well.

For any queries, you can contact us via email at hello@dohrindia.com or call us on +91 9810205646

• Working hours: Monday to Saturday | 10 am – 6 pm
• We will respond to you within 48 hours.

Return Process
To request a return or exchange, please click here.
Reverse pickups will either be arranged by us, or the customer may be required to ship the parcel to:

Name: Amit Tyagi
Address: D-22, Sector 63, Noida, Uttar Pradesh 201301
Phone: +91-9810209946

Once received, the product will undergo a quality check. If approved, the return/exchange will be processed.

We will arrange reverse pick up to facilitate the return. The process would take 10-15 days. If you would like to expedite this process then you can ship the product yourself to us in express. Please make sure the product is unused, unworn, unwashed, undamaged and all original tags are intact. Once the returned product qualifies our quality checks, we will process the exchange or store credit.

• Please note that international orders are not eligible for exchange or return.
• Gift cards are not eligible for return or refund.
• All sale items are final sale. No refunds will be issued.
• Returns and exchanges are not applicable on discounted products.
• Please review your order carefully before purchasing.