Shipping & returns
Shipping Policy
Shipping: We offer free shipping on all domestic orders.
We provide Free International Shipping on orders above INR 40,000.
For International orders below INR 40,000, a flat rate of INR 3000 is levied at the time of checkout.
Delivery: We send our orders via reputed third party logistic partners.
We attempt to dispatch the Ready to Ship styles within 48 Hours.
Dohr India Classic styles are dispatched within 10 working days.
For domestic orders, please consider an additional 4-5 working days for delivery depending on area pin code.
For International orders, please consider an additional 7-10 working days for delivery depending on area pin code.
Return & Exchange Policy
At Dohr India, we offer exchange or 100% store credit if you are not satisfied with your purchase, except customized orders. We will provide you a Credit Note via email which can be redeemed by you against another order. The validity for this Credit Note will be 6 months from the date of issue. If you purchase a stitched saree the product is then not eligible for exchange or store credit.
If you would like to return or exchange any product, kindly get in touch with our team within 3 days of delivery with the following details:
- Order number
- Delivery address
- Specify the reason for return, incase of any damage please send us a picture as well.
You can contact us via email at care@dohrindia.com or call on our
customer care number +91 9810209946
Working hours: Monday to Saturday | 10 am – 6 pm
We will respond to you within 48 hours.
We will arrange reverse pick up to facilitate the return. Please make sure the product is unused, unworn, unwashed, undamaged and all original tags are intact. Once the returned product qualifies our quality checks, we will process the exchange or store credit.
Please note that international orders are not eligible for exchange or return.
Gift cards are not eligible for return or refund.